Support
How to reach us
You write to us, and we write back
The support address
Your message lands in the same inbox as the address above, and stays there. Your email is used only to answer you.
Something isn’t working
Tell us what you were doing and what happened instead. Naming the screen helps. Report the problem →
Billing & refunds
The 30-day refund promise applies as written in the terms. Write from the email you subscribed with and we will handle the rest. Read the terms →
Your data
The privacy page explains what Osmia stores, why, and how to delete your account and data. Read the privacy page →
The app launches soon. Join the waitlist and we will write to you once, the day Osmia opens.