The terms, written to be read.

Who you're agreeing with

Osmia is operated by Balder Berg Adelgaard, an individual based in Crete, Greece (EU). You can reach him at privacy@osmia.day. By creating an account or using Osmia, you agree to these terms.

What Osmia is — and is not

Osmia is a daily practice: intentions in the morning, reflection in the evening, and a companion you can think alongside. It is built to be useful for everyday life.

Osmia is not therapy, not medical care, and not a crisis service. It does not diagnose, treat, or advise on health, legal, or financial matters, and it is not a substitute for a doctor, therapist, lawyer, or any other professional. If you are in crisis or worried about your safety, contact local emergency services or a crisis line — that is the door that helps, and Osmia will point you to it rather than pretend to be it.

Your account

You must be at least 16 years old to use Osmia. Keep your sign-in credentials to yourself — the account is personal, and what's inside it is yours. You're responsible for what happens under your account; tell us if you believe someone else has accessed it.

The companion is an AI

Osmia's replies, generated intentions, and pattern letters are produced by artificial intelligence. They are offered as reflections for your practice — not as facts, professional advice, or promises. AI can be wrong, and sometimes is. Read what Osmia writes the way you'd read a thoughtful letter: worth considering, never worth outsourcing your judgment to.

Your writing is yours

Everything you write in Osmia belongs to you. You give Osmia only the permission it needs to operate: to store your writing, process it to generate responses, and show it back to you. That permission ends where the service ends — Osmia claims no ownership, and no right to use your writing for anything beyond running your practice. How your data is handled is set out in the privacy policy, which is part of these terms.

Fair use

Osmia has generous daily limits on how often the companion and the generators can be called. They exist to keep the service sustainable for everyone, and the app tells you honestly when you've reached one. Beyond that: don't use Osmia to break the law, don't probe or disrupt the service or other people's data, and don't use automated tools to scrape or bulk-query it. Accounts used that way can be suspended or closed.

Paying for Osmia

Some of Osmia is paid. The price, the billing period, and any free trial are shown clearly at checkout before you pay — no hidden steps. Purchases are processed by a payment provider acting as merchant of record: they are the seller of record for the transaction, handle payment and VAT, and their terms apply to the payment itself. The provider is named at checkout.

If a subscription starts with a free trial, a payment method is asked for up front and the subscription begins automatically when the trial ends — unless you cancel before then, in which case you pay nothing. Subscriptions renew until cancelled; cancelling stops the next renewal and your access continues to the end of the period you've paid for.

As an EU consumer you normally have a 14-day right of withdrawal for digital services. When you start using Osmia's paid features right away, you ask for the service to begin during that period; if you withdraw within the 14 days, any refund reflects the portion of service already provided. Nothing in these terms limits rights you have under the mandatory consumer law of the country you live in.

A founding membership, where offered, is a one-time purchase of one year of Osmia at a fixed price, limited in number. It is not a recurring subscription and does not renew by itself.

Leaving

You can cancel any time, and you can leave any time. When a subscription ends, access to the paid parts of Osmia ends with the period you paid for; your account and your writing remain yours until you choose to delete them. Deleting your account — a control that lives in the app — permanently removes your writing, your history, and the account itself.

If Osmia ever has to close a paid account without cause, or shut the service down, the unused part of what you've prepaid is refunded. Leaving well is part of the design.

Honest limits

Osmia is provided as it is, built carefully by a small operation and improved continuously. To the extent the law allows: Osmia is not liable for indirect losses, and its total liability for any claim is limited to the amount you paid for Osmia in the twelve months before the claim arose. This does not exclude or limit anything that cannot lawfully be excluded — including liability for intent or gross negligence, or your statutory consumer rights.

If these terms change

Small changes may happen as Osmia grows. If a change matters — to pricing, to your rights, to what the service is — you'll be told inside the app or by email before it takes effect, with time to decide whether to stay. The current version always lives at this address, with the date at the top.

Law

These terms are governed by the law of Greece. If you live elsewhere in the EU, the mandatory consumer protections of your own country still apply to you, and disputes can be brought before your local courts. The hope, plainly, is that any problem gets solved by writing to privacy@osmia.day first — that inbox is read by the person who builds Osmia.