Support

How to reach us

You write to us, and we write back

The support address

hello@osmia.day

Write to us here

Say what happened

Your message lands in the same inbox as the address above, and stays there. Your email is used only to answer you.

Where each thing goes

  • Something isn’t working

    Tell us what you were doing and what happened instead. Naming the screen helps. Report the problem →

  • Billing & refunds

    Subscriptions bought in the app are billed by Apple. Manage or cancel under Settings → your name → Subscriptions; request a refund at reportaproblem.apple.com. A subscription bought on osmia.day is cancelled under “Manage subscription” on your account page; write to hello@osmia.day within 30 days of paying and you will be refunded. Write to us if anything about it is unclear and we will help. Read the terms →

  • Your data

    The privacy page explains what Osmia stores, why, and how to delete your account and data. Read the privacy page →

Osmia is on the App Store for iPhone.