Terms — Osmia

Who you're agreeing with

Osmia is operated by Balder Berg Adelgaard, an individual based in Crete, Greece (EU). You can reach him at privacy@osmia.day. By creating an account or using Osmia, you agree to these terms.

What Osmia is — and is not

Osmia is a daily practice: intentions in the morning, reflection in the evening, and a companion to think alongside.

Osmia is not therapy, not medical care, and not a crisis service. It does not diagnose, treat, or advise on health, legal, or financial matters, and it is not a substitute for a doctor, therapist, lawyer, or any other professional. If you are in crisis or worried about your safety, contact local emergency services or a crisis line — Osmia will point you to them.

Using Osmia

Your account

You must be at least 16 years old to use Osmia. The account is personal: keep your sign-in credentials to yourself. You are responsible for what happens under your account, and if you believe someone else has accessed it, tell us.

Your writing is yours

Everything you write in Osmia belongs to you. You give Osmia only the permission it needs to operate: to store your writing, process it to generate responses, and show it back to you. That permission ends where the service ends. Osmia claims no ownership, and no right to use your writing for anything beyond running your practice. How your data is handled is set out in the privacy policy, which is part of these terms.

The companion is an AI

Osmia's replies, generated intentions, and pattern readings are produced by artificial intelligence. They are offered as reflections for your practice — not as facts, professional advice, or promises. AI can be wrong, and sometimes is. Use your own judgment.

Fair use

Generous daily limits on the companion and the generators keep the service sustainable for everyone; the app tells you when you have reached one. Beyond that: do not use Osmia to break the law, do not probe or disrupt the service or other people's data, and do not use automated tools to scrape or bulk-query it. Accounts used that way can be suspended or closed.

Paying for Osmia

Some of Osmia is paid. The price and the billing period are shown clearly at checkout before you pay. Purchases are processed by a payment provider acting as merchant of record: they are the seller of record for the transaction, handle payment and VAT, and their terms apply to the payment itself. The provider is named at checkout.

Paying starts when you decide

Paying starts when you decide — and only then. Subscriptions renew until cancelled; cancelling stops the next renewal, and your access runs to the end of the period you have paid for.

The 30-day promise

One promise beyond what the law requires: if Osmia is not for you, write to hello@osmia.day within 30 days of paying and you will be refunded. The email is all it takes.

Your EU right of withdrawal

As an EU consumer you normally have a 14-day right of withdrawal for digital services. When you start using Osmia's paid features right away, you ask for the service to begin during that period; if you withdraw within the 14 days, any refund reflects the portion of service already provided. Nothing in these terms limits rights you have under the mandatory consumer law of the country you live in — the 30-day promise is offered on top of those rights.

Founding membership

Where offered, a founding membership is a one-time purchase of one year of Osmia at a fixed price, limited in number. It runs its year and ends — it never renews by itself.

Cancelling and leaving

You can cancel any time, and you can leave any time. When a subscription ends, access to the paid parts of Osmia ends with the period you paid for. Your account and your writing remain yours until you choose to delete them; deleting your account — a control inside the app — permanently removes your writing, your history, and the account itself.

If Osmia ever has to close a paid account without cause, or shut the service down, the unused part of what you have prepaid is refunded.

The legal frame

Limits of liability

Osmia is provided as it is, improved continuously. To the extent the law allows: Osmia is not liable for indirect losses, and its total liability for any claim is limited to the amount you paid for Osmia in the twelve months before the claim arose. This does not exclude or limit anything that cannot lawfully be excluded — including liability for intent or gross negligence, or your statutory consumer rights.

If these terms change

Small changes may happen as Osmia grows. If a change matters — to pricing, to your rights, to what the service is — you will be told inside the app or by email before it takes effect, with time to decide whether to stay. The current version always lives at this address, with the date at the top.

Governing law

These terms are governed by the law of Greece. If you live elsewhere in the EU, the mandatory consumer protections of your own country still apply to you, and disputes can be brought before your local courts. If there is a problem, write to privacy@osmia.day first — that inbox is read by the person who builds Osmia.

The terms of using Osmia